Q: Does PhoneView work with iOS 4?

A: Yes. Be sure you're using the latest version of PhoneView. Notes add/edit/delete, Call Log delete, Message delete and Camera Roll delete are not available for iOS 4 devices.


Q: Does PhoneView work with iPad and iPod Touch?

A: Yes. Be sure you're using the latest version of PhoneView.


Q: How can I download an upgrade or recover my registration instructions?

A: Choose "Check for Updates" from the PhoneView menu to check for and download any new version.

Alternatively, the latest version can always be downloaded using the link provided when you purchased. Registrations are managed by email address. If you know the email address you used when purchasing, use the recover registration information page to recover registration information.


Q: What happened to iPhoneDrive and MegaPhone?

A: It is now called PhoneView. Previous iPhoneDrive and MegaPhone customers are now PhoneView customers and should upgrade to PhoneView.


Q: Can I access my synced iTunes music and iPhone camera photos with PhoneView?

A: Yes, PhoneView can access this data in read-only fashion. This data must be managed via iTunes.


Q: Does PhoneView require jailbreak? Does it modify the phone software?

A: No.


Q: Once I copy files to the iPhone using PhoneView's "Disk" mode, can I view/access the files through the phone?

A: There's no way to access these files on the iPhone. We recommend using an App Store app such as Air Sharing and then using PhoneView's "Apps" mode to add files.


Q: Can I use this with Macs other than the Mac with which the iPhone is set to synchronize?

A: Yes, PhoneView will recognize your iPhone on any Mac that has PhoneView installed and meets the system requirements.


Q: Does PhoneView change system files or do anything that would void the iPhone's warranty?

A: No, PhoneView will store your files in the media section of the iPhone's disk, and will not change the iPhone system.


Q: How come the iPhoto photos on the iPhone or iPod Touch are so small?

A: Unfortunately, the photos synced to the iPhone and iPod Touch using iPhone OS 3 are resized to 640x480 or smaller for viewing on the iPhone. iPad and iOS 4 synced photos are also scaled down a bit, but not quite as small as iPhone OS 3 on the iPhone and iPod Touch.


Q: Does the iPhone have disk mode?

A: No. That is why we created PhoneView.


Q: Can I install PhoneView on multiple Macs or do I need multiple licenses?

A: You can install PhoneView on all of your Macs without the need to purchase multiple licenses.


Q: Is there a Windows version of PhoneView?

A: At this time, PhoneView is Mac-only. We recommend TouchCopy for Windows users.


Q: How do I uninstall PhoneView?

A: To uninstall PhoneView, simply drag the PhoneView icon to the Trash icon on your dock. To delete any archived data, trash the folder located at:

(your home directory)(your home directory)//Library/Application Support/PhoneView


Q: Does PhoneView disk mode support symbolic links?

A: No, PhoneView currently will not preserve symlinks. This will corrupt certain files such as applications containing frameworks when copied to the iPhone. To work around this, you can make a ZIP of the file before copying it to the phone.


For answers to questions not listed here, feel free to contact support.